Question:
I can login to the /members/wp-login.php but when I click on the support forum, it looks like I’m not logged in. It recognizes me as guest.
Answer:
The support forum is implemented as a plugin so if you can log in to WordPress you are also logged into the forum.
It is most likely a caching issue in your browser. Your browser is remembering you once tried to access the forum when not logged in and is just serving that page
If you login first at http://www.subscriptionboss.com/members/wp-login.php BEFORE visiting the forum this guest access will not happen
Also easy tip to break the cache (other than clearing all your browsing history) is to add ?x=something to the URL
So try http://www.subscriptionboss.com/members/forum/support/?x=y where x or y can be anything – this is a new page to the browser and hence it will access the web server and hence show you the logged-in version of the page or not the version from the cache
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