Gross Chargeback Amounts

Where PayPal reports a reversal, the chargeback amount mc_gross is the amount as charged to the vendor, this excludes the fee that was charged on the original transaction.

Up until v1.45.1, SubscriptionBoss treated this gross amount as the amount refunded to the buyer, and hence for some transaction it did not report a full refund with the shortfall amount being the fee charged to the vendor.

SubscriptionBoss v1.45.2 now correctly adds the mc_fee field so it reports the chargeback to the customer as the total amount they originally paid.

Similarly if the chargeback is reversed the full amount (mc_gross+mc_fee) is applied to the customer account.