With SubscriptionBoss 1.31 the PayPal IPN processing was updated in line with the latest PayPal recommendations. A few users have reported issues recently with an increase in the number of duplicate IPNs being sent by PayPal. The resending of the IPNs is symptomatic of the acknowledgements not being received by PayPal in a timely fashion. […]
Do 1 Click Upsells Work With SubscriptionBoss?
May 8, 2013 by Leave a Comment
Question 1 : When someone buys a subscription product using the Infusionsoft/SubscriptionBoss combination, can she be routed back to a 1-click upsell funnel after the initial purchase? Answer 1 : The short answer is No. PayPal does not support 1 click upsells. PayPal forces you to log in again and verify each transaction. The routing […]
Does SubscriptionBoss Work If You Have An Affiliate Program?
May 1, 2013 by Leave a Comment
Question: I am assuming Subscriptionboss works if you have an affiliate or referral program set up, correct? Answer: Yes. No additional set up is required. Just use the default settings. The SB script will look for an affiliate cookie and associate it with the order. You can also pass the affiliate code on the URL […]
Does SubscriptionBoss Support Promo Codes?
May 1, 2013 by Leave a Comment
Question: Does SubscriptionBoss work if you use promo codes? If you use coupon codes how do you know what price to enter when setting up payments in Subscriptionboss? Answer: No. Promo codes are NOT supported at this time. I may address this in the future if there is sufficient demand. In the interim the workaround […]
How Do You Set Up PayPal Payment Options?
May 1, 2013 by Leave a Comment
Question: In infusionsoft under payment options do I check or uncheck the box to hide paypal when someone orders a subscription? Do I keep it in test mode or check the box to use paypal express check out? Answer: You need to uncheck the box to hide PayPal for subscriptions. The PayPal settings on Infusionsoft […]
Does SubscriptionBoss Add A PayPal Payment Method To Infusionsoft Forms?
May 1, 2013 by Leave a Comment
Question: Does SubscriptionBoss add a PayPal payment option on the infusionsoft order forms? Answer:Yes. SB works with legacy order forms, new order forms and the shopping cart. When the buyer chooses PayPal and places the order, the order form is sent to SB for processing, the buyer pays on PayPal, SB creates a contact, an […]
Do You Need An SSL Certificate On The WordPress Site?
May 1, 2013 by 2 Comments
Question: Do you need an SSL certificate on the WordPress site? Answer: Typically SSL is required. SSL is required if the order form needs to be sent from Infusionsoft which is running on HTTPS to SubscriptionBoss on WordPress and you want to avoid browser warnings. Therefore you need an SSL certificate if you choose to […]
How Much Does SubscriptionBoss Setup Cost?
May 1, 2013 by Leave a Comment
Question: How much will it cost me for you to set up the plugin? Answer: It depends. Infusionsoft/SubscriptonBoss Consultancy Rates We charge $180 per hour for set-up. SubscriptionBoss and Infusionsoft Setup The time spent for the installation will be determined by: whether or not your host has IonCube Loader installed already (most do, or will […]
Handling More Than One Site
May 1, 2013 by Leave a Comment
Question: Currently I have 1 sales site, but I plan on having more. In the future can I switch the plug-in to another site? Answer: Yes, switching is easy, just ask if you need to move the plugin license for a different site. If you want to service the same PayPal account/Infusionsoft installation from multiple […]
When Is The Order Created When You Have A Free Trial Period?
May 1, 2013 by 4 Comments
Question: If you have a subscription that starts with a billing delay, is an order only created in IS when the first payment is taken? Answer:No. The PayPal Recurring Payment Profile and the Infusionsoft subscription order are created at the time of order. After the billing delay, two events take place independently; IS creates the […]
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