Click on the Setup menu Click on Products Click on the Product of interest Note the Product ID which is found at the end of the URL
PayPal Recurring Payment Processing Improvements
January 20, 2012 by Leave a Comment
Payments Remain Unprocessed After E-Commerce Upgrade In making their e-commerce enhancements Infusionsoft merged products and subscriptions so that each subscription has a ‘parent’ product record. Infusionsoft created these new parent products automatically as part of the upgrade process which took in place in early January 2012. However they did not document all the database changes […]
How To Reprocess PayPal IPNs on SubscriptionBoss
January 20, 2012 by Leave a Comment
On the Notifications page, click the “Date Processed” column heading. This will bring all your unprocessed IPNs to the top of the list. IMPORTANT: You should not be in a position of having many unprocessed IPNS. SubscriptionBoss tries to reprocess all unprocessed IPNs every time a payment comes in. So if you have old unprocessed […]
How To View PayPal IPNs in SubscriptionBoss
January 20, 2012 by Leave a Comment
When you click on the Notifications options in the menu you see a list of PayPal IPNs. On this page you can search for a IPN, sort the order of the list, view the details of an IPN, or delete the IPN Searching for IPNs Just type in the search box on the top right […]
Infusionsoft E-Commerce Enhancements
January 15, 2012 by Leave a Comment
The latest release of Infusionsoft with the E-Commerce Enhancements is being rolled out in January 2012. Some users have had the changes applied to their Infusionsoft application already; others have not. You can find out if you have been updated by looking in the Set-up Menu for “Subscription Programs”: if you can see this entry […]
How Do PayPal Refunds Work On SubscriptionBoss?
December 7, 2011 by Leave a Comment
There are two type of refunds and they work in different ways. Product Refunds – Fully Automatic In the case where the buyer is refunded for a product purchase then a payment credit is added to the invoice automatically by plugin. When viewing the invoice on Infusionsoft you will see two entries: one for amount […]
Submitting Orders Using the Infusionsoft API
November 9, 2011 by 3 Comments
These instructions are for SubscriptionBoss users who are currently using the ‘WebForm’ method of submitting orders to Infusionsoft and want to switch to using the API method which requires less setup. If you wish to have affiliate sales, you will need to use this method. The minimum version of SubscriptionBoss that has this feature is […]
Affiliate Sales Using SubscriptionBoss
November 2, 2011 by Leave a Comment
IMPORTANT: This article is only relevant if you are NOT integrating SB using an Infusionsoft order form or shopping cart. With these methods the SB script can read the Infusionsoft cookie and hence no set up is required, so just leave the default settings. However if your order form is in the WordPress site, then […]
Subscriptions and Recurring Payments Terminology
September 17, 2011 by Leave a Comment
This article deals with subscription terminology; that used by PayPal, by Infusionsoft and by the SubscriptionBoss plugin. PayPal Terminology PayPal “recurring payment agreements” allow you to take recurring payments for an fixed or open ended number of payments PayPal “cart” items allow you to take immediate one-time payments PayPal “Subscriptions” are handled by SubscriptionBoss only […]
PayPal Billing Frequency Explained
September 17, 2011 by 5 Comments
SubscriptionBoss uses PayPal terminology for the billing parameters: billing period, billing frequency and billing cycles. Billing cycles is clear enough but the use of billing period and frequency has led to some confusion. For example one user set up a billing period of “month” and billing frequency of 12 thinking that this would result in […]
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